24 hours a day, 7 days a week, 365 days a year. Whether you're having a problem with email spam, email that won't send, need to upload photos from your phone or camera to your computer and create a photo slide show or be shown how to create a table of contents or burn a CD, Instant Computer Support is always here for you when you need it at any time of day or night.
Our amazing software allows you to share your screen with the support staff. This connection is done via your internet connection and is completely private and secure. You can watch what they're doing and terminate the Instant Computer Support session at any time you wish. Click here for more information on how the remote computer support service works.
Ongoing Computer Maintenance and Servicing
Security Software
Instant Computer Support is great but doesn't get around the fact that computers should be regularly maintained. zuuMedia's Instant Computer Support service includes regular maintenance of your computers to keep them running securely and optimally. Proactive servicing of your PCs and laptops is done every quarter.
Security software is included in your Instant Computer Support subscription. We believe that an ounce of prevention is worth a pound of cure so we strive to minimise potential problems by making sure that proper safeguards are in place to protect you and then we maintain them for you.